Multi-storey tenants

Aberdeen City Council flat tenants in high-rise blocks

Welcome!

If you rent a flat high-rise building through Aberdeen City Council, this page is for you.

Your flat is connected to a district heating network, which provides heat and hot water from a central Energy Centre. Instead of having an individual gas boiler, the heat is delivered to your home via a Heat Interface Unit (HIU) — a small wall-mounted unit inside your flat that acts like a mini boiler.

This network is powered by a combination of gas boilers and energy-efficient Combined Heat and Power (CHP) engines. It means:

  • No individual gas bills

  • No combustion inside your home

  • Lower carbon emissions

  • Reliable, community-based energy

Got no heating or hot water?

If you’re experiencing issues with your heating or hot water please contact Aberdeen City Council.